TimeLink understands that our customers' on-going satisfaction is our primary goal, and that is why we are committed to delivering only the highest level of customer service. With offerings ranging from standard support packages to fully customized, always available plans, our support services team will work with you to develop a plan that delivers value for your organization.

The TimeLink Support team is highly trained and has access to specialized tools that facilitate the rapid resolution of any issues. In addition, the dedication of our support representatives enables focused and consistent support.

TimeLink's software support options are designed to provide increasing levels of support in order to meet your specific organizational needs. Services include:

Case Management
Email Support
On-Line Access to Documentation
Frequently Asked Questions (FAQ) Database
Toll-free support 24 hours a day, 7 days a week, 365 days a year
Dedicated Technical Account Manager
Product Updates and Releases
Priority Call Routing

TimeLink's support options for data collection technologies are also designed to provide increasing levels of support and comprehensive hardware protection.

 

Want to learn more? Contact TimeLink.

   
  If you are a TimeLink customer in need of immediate technical support, please call Customer Support at 800.474.9300, press
"3" to speak to a representative.

 

 

Services
  Implementation Methodology
  Support

 

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