Time and Attendance Systems

TimeLink's primary goal is our customers' on-going satisfaction, and that is why we are committed to delivering the highest level of customer service and support. With offerings ranging from standard support packages to fully customized plans that are tailored to your specific requirements, our support services team will work with you to develop a plan that delivers value to your organization.

The TimeLink Support team is highly trained and has access to specialized tools that facilitate the rapid resolution of any issues. In addition, the dedication of our support representatives enables focused and consistent support.

TimeLink's software support options are designed to provide increasing levels of support in order to meet your specific organizational needs. Services include:

  • Case Management
  • Email Support
  • On-Line Access to Documentation
  • Frequently Asked Questions (FAQ) Database
  • Toll-free support 24 hours a day, 7 days a week, 365 days a year
  • Dedicated Technical Account Manager
  • Product Updates and Releases
  • Priority Call Routing

TimeLink's support options for data collection technologies are also designed to provide increasing levels of support and comprehensive hardware protection.